Study people management for effective team leadership. Learn about motivation, conflict resolution, and performance management.
The language used throughout the course, in both instruction and assessments.

University of Michigan
Skills you'll gain: Talent Management, Team Building, Teamwork, Team Management, Talent Pipelining, Team Motivation, Influencing, Motivational Skills, Visionary, Team Leadership, People Development, Employee Onboarding, Employee Coaching, Constructive Feedback, Conflict Management, Goal Setting, Interviewing Skills, Persuasive Communication, Leadership, Business Leadership
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Team Leadership, Employee Coaching, Performance Management, Constructive Feedback, People Development, Goal Setting, Delegation Skills, Relationship Management, AI Product Strategy, Communication
Beginner · Specialization · 3 - 6 Months

University of London
Skills you'll gain: People Management, Conflict Management, Smart Goals, Employee Performance Management, Performance Management, People Development, Performance Appraisal, Leadership, Decision Making, Team Motivation, Compensation Management, Behavioral Economics, Recruitment, Interviewing Skills
Mixed · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Team Motivation, Delegation Skills, Performance Management, Employee Performance Management, Management Training And Development, Emotional Intelligence, People Management, Team Building, Cultural Sensitivity, Leadership Development, Leadership, Communication Strategies, Collaboration, Cross-Functional Collaboration
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Business Ethics, Leadership and Management, Organizational Strategy, Project Management, Leadership Studies, Influencing, Team Management, Conflict Management, Employee Coaching, Strategic Thinking, Team Building, Decision Making, Coaching, Relationship Building, Communication, Business Communication, Active Listening
Mixed · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Performance Management, Performance Appraisal, Performance Review, Compensation Management, Compensation Strategy, Compensation and Benefits, Constructive Feedback, Workforce Planning, Human Resource Strategy, Human Resources, Employee Onboarding, Recruitment, Employee Performance Management, Recruitment Strategies, Human Capital, Full Cycle Recruitment, Talent Acquisition, Human Resources Management and Planning, Compensation Analysis, People Management
Beginner · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Talent Management, Talent Pipelining, People Development, Employee Onboarding, Employee Coaching, Talent Recruitment, Performance Review, Talent Acquisition, Performance Management, Leadership Development, Recruitment Strategies, Coaching, Performance Measurement, Recruitment, Employee Engagement
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Quality Management, Project Management Life Cycle, Requirements Analysis, Project Scoping, Project Closure, Project Management, Project Planning, Agile Project Management, Continuous Improvement Process, Project Controls, Backlogs, Milestones (Project Management), Project Risk Management, Stakeholder Analysis, Quality Assessment, Team Management, Agile Methodology, Change Management, Interviewing Skills, Professional Development
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Active Listening, Problem Solving, Collaboration, Presentations, Critical Thinking and Problem Solving, Interpersonal Communications, Teamwork, Conflict Management, Creative Problem-Solving, Constructive Feedback, Creative Thinking, Root Cause Analysis, Team Building, Virtual Teams, Social Skills, Public Speaking, Persuasive Communication, Client Services, Professional Development, Accountability
Beginner · Specialization · 1 - 3 Months

IESE Business School
Skills you'll gain: Leadership Development, Intercultural Competence, Conflict Management, Leadership, Industrial and Organizational Psychology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: People Management, Team Leadership, Team Management, Team Building, Leadership and Management, Organizational Leadership, Professional Development, Relationship Management, Leadership, Relationship Building, Collaboration, Communication Strategies, Willingness To Learn, Lifelong Learning, Communication, AI Product Strategy, Coaching, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: People Management, Diversity and Inclusion, Organizational Leadership, Leadership and Management, Human Resource Strategy, Organizational Strategy, Team Building, Team Management, Leadership, Organizational Structure, Team Leadership, People Development, Business Leadership, Industrial and Organizational Psychology, Organizational Effectiveness, Leadership Development, Brand Management, Branding, Employee Engagement, Strategic Thinking
Intermediate · Specialization · 3 - 6 Months
People management is a branch of human resources that examines the behavior of people at work and how it affects the organization. It encompasses talent acquisition, performance management, employee engagement, and training. The core of people management is the ability to communicate with others effectively, which ultimately increases the productivity and efficacy of a group.
Learning people management skills improves your ability to work with other people. This may be in a leadership role or as a team member. You can use many of these skills, like empathy, conflict resolution, and negotiation outside of the workplace.
When you learn principles of people management, you gain important skills, including empathy, negotiation, conflict management, and leadership skills. By understanding key principles of human behavior, you're able to choose the right people for specific teams, communicate with transparency, and build trust with your employees and co-workers. These skills also apply to situations outside of a work environment, and you can use them when interacting with anyone—especially in challenging or difficult conditions.
Typical careers that use people management include human resources jobs like HR manager, benefits administrator, and training coordinator. However, people management skills also factor into other jobs. Anyone who interacts with the public, like teachers, retail workers, and customer service representatives can use people management skills in their daily work. Anyone who oversees or leads other people, such as supervisors and team leaders, also uses people management skills in their roles.
Studying people management is right for you if it aligns with your career goals and interests. For example, learning people management skills is a foundation for individuals considering management positions or team leader roles. It's helpful for those who want to develop specific skills like active listening or negotiation too. Learning about people management is also an interesting activity for people who want to understand their own behavior as well as their colleagues.
Online People Management courses offer a convenient and flexible way to enhance your knowledge or learn new People Management skills. Choose from a wide range of People Management courses offered by top universities and industry leaders tailored to various skill levels.
When looking to enhance your workforce's skills in People Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.