Operational Excellence

Operational Excellence is a leadership philosophy that emphasizes the application of principles, systems, and tools toward the sustainable improvement of key performance metrics. Coursera's Operational Excellence catalogue helps you cultivate an understanding of how to consistently improve and maintain the quality of business operations. You'll learn how to apply techniques for operational efficiency, process optimization, lean management, and quality assurance. Gain insights into how to create workflows, analyze performance metrics, enhance customer value, and implement continuous improvement strategies to drive the operational success of any business.
6credentials
27courses

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Results for "operational excellence"

  • Status: New
    Status: Free Trial

    Skills you'll gain: Statistical Process Controls, Kaizen Methodology, Customer Relationship Management, Six Sigma Methodology, Quality Management, Lean Six Sigma, Lean Methodologies, Quality Management Systems, Continuous Improvement Process, Operational Excellence, Process Improvement, Software Quality Assurance, Quality Control, Supplier Quality Management, Quality Improvement, Brainstorming, Benchmarking, Quality Assurance and Control, Change Management, Organizational Change

  • Status: Free Trial

    University of London

    Skills you'll gain: Operations Management, Process Design, Operational Excellence, Business Operations, Operational Efficiency, Process Mapping, Operational Analysis, Organizational Strategy, Process Analysis, Business Strategy, Customer Service, Market Analysis

  • Status: New
    Status: Free Trial

    Skills you'll gain: Lean Manufacturing, Lean Six Sigma, Process Mapping, Statistical Process Controls, Six Sigma Methodology, Failure Mode And Effects Analysis, Kaizen Methodology, Process Optimization, Quality Improvement, Operational Efficiency, Process Improvement, Performance Measurement, Manufacturing Operations, Quality Management, Operational Excellence, Business Process, Statistical Analysis, Performance Metric, Waste Minimization, Kanban Principles

  • Status: Free Trial

    Skills you'll gain: Process Improvement, Process Management, Business Process, Business Process Management, Process Analysis, Business Process Improvement, Performance Improvement, Quality Improvement, Continuous Improvement Process, Process Mapping, Quality Management, Workflow Management, Operational Excellence, Return On Investment, Change Management, Performance Measurement, Risk Management, Business Technologies, Project Management, Pareto Chart

  • Status: Preview

    Skills you'll gain: Operational Excellence, Operational Efficiency, Operations Management, Kaizen Methodology, Business Operations, Process Improvement, Business Process Management, Quality Improvement, Lean Methodologies, Lean Manufacturing, Continuous Improvement Process, Kanban Principles, Culture Transformation, Six Sigma Methodology, Management Training And Development, Complex Problem Solving, Performance Management, Employee Engagement, Waste Minimization

  • Status: New
    Status: Free Trial

    Skills you'll gain: Governance, Talent Management, Competitive Analysis, Sales Operations, Sales Management, Sales Strategy, Sales, Market Share, Sales Enablement, Organizational Structure, Workforce Planning, Performance Improvement, Performance Measurement, Operational Excellence, Talent Acquisition, Strategic Marketing, Compensation Strategy, Brand Strategy, Revenue Management, Disaster Recovery

What brings you to Coursera today?

  • Status: New
    Status: Free Trial

    Skills you'll gain: Customer Relationship Management, Six Sigma Methodology, Lean Six Sigma, Continuous Improvement Process, Operational Excellence, Quality Management, Process Improvement, Quality Assurance and Control, Customer experience improvement, Risk Analysis, Production Planning, Culture Transformation, Employee Engagement

  • Status: Preview

    Skills you'll gain: Root Cause Analysis, Operational Efficiency, Corrective and Preventive Action (CAPA), Continuous Improvement Process, Product Quality (QA/QC), Process Improvement, Operational Excellence, Proactivity, Complex Problem Solving

  • Status: New
    Status: Free Trial

    Skills you'll gain: Quality Management, Culture Transformation, Quality Improvement, Continuous Improvement Process, Operational Excellence, Quality Assurance, Process Improvement, Cost Management, Customer experience strategy (CX), Benchmarking, Team Oriented, Employee Engagement

  • Status: Free Trial

    Skills you'll gain: Operations Management, Process Design, Operational Excellence, Business Operations, Operational Efficiency, Consumer Behaviour, Marketing Planning, Marketing Strategies, Marketing Strategy and Techniques, Strategic Marketing, Competitive Analysis, Business Ethics, Marketing Psychology, Marketing, Global Marketing, Social Sciences, International Relations, Culture, Business Management, Sustainable Business

  • Status: Preview

    Skills you'll gain: Food and Beverage, Product Knowledge, Customer experience strategy (CX), Hospitality, Operational Excellence, Business Management, Global Marketing, Professional Networking, Consumer Behaviour, Thought Leadership, Product Management, Business Strategy, Growth Strategies, Brand Management, Innovation, Market Opportunities, Marketing

  • Status: New
    Status: Preview

    Skills you'll gain: Hospitality Management, Guest Relations, Hospitality, Hotels and Accommodations, Customer Service, Leadership, Leadership Development, Personalized Service, Customer experience improvement, Property Management Systems, Customer Complaint Resolution, Operational Excellence, Customer Insights, Sustainability Standards, Consumer Behaviour

What brings you to Coursera today?

Leading partners

  • EDUCBA
  • Google Cloud
  • Fundação Instituto de Administração
  • Illinois Tech
  • Simplilearn
  • SkillUp
  • University of London
  • Amazon Web Services