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Explore the Customer Insights Course Catalog
- Status: Free
Skills you'll gain: Growth Strategies, Competitive Analysis, Value Propositions, Business Strategies, Customer Insights, Target Market, B2B Sales, Market Opportunities, Price Negotiation, Market Intelligence, Consumer Behaviour, Business-To-Consumer
- Status: Free Trial
University of London
Skills you'll gain: Operations Management, Process Design, Operational Excellence, Business Operations, Operational Efficiency, Process Mapping, Operational Analysis, Organizational Strategy, Process Analysis, Business Strategy, Customer Service, Market Analysis
- Status: Preview
Yale University
Skills you'll gain: Health Promotion, Health Education, Media and Communications, Advertising Campaigns, Program Evaluation, Patient Communication, Surveys, Behavioral Health, Digital Communications, Driving engagement, Persuasive Communication, Instagram, Facebook, Research
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Project Scoping, Entrepreneurship, Sustainable Development, Feasibility Studies, Socioeconomics, Customer Analysis, Target Audience, Stakeholder Management, Competitive Analysis, Business Planning, Business Operations, Market Opportunities, New Business Development, Ideation, Research, Financial Planning
- Status: Preview
Universiteit Leiden
Skills you'll gain: Music, Social Studies, Culture, Socioeconomics, Media and Communications, Liberal Arts, Sociology, Political Sciences, Ethical Standards And Conduct
- Status: Free Trial
Rice University
Skills you'll gain: Data Visualization Software, Plot (Graphics), Package and Software Management, Python Programming, Data Cleansing, Software Installation, Scripting, Data Processing, Data Integration, Data Import/Export, Software Documentation
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: Product Development, New Product Development, Wireframing, Product Design, User Experience Design, Prototyping, Persona (User Experience), Design Thinking, Conceptual Design, Human Centered Design, Product Testing, Project Management, Product Management, Agile Methodology
- Status: Free Trial
Tecnológico de Monterrey
Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Awareness, Brand Loyalty, Marketing Management, Consumer Behaviour, Internal Communications, Marketing and Public Relations, Customer experience strategy (CX), Target Audience
- Status: Free Trial
Skills you'll gain: User Story, Business Requirements, Requirements Analysis, Requirements Elicitation, Business Analysis, User Requirements Documents, Gap Analysis, Functional Specification, Business Process Modeling, Stakeholder Engagement, Process Flow Diagrams, Needs Assessment, Interviewing Skills
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Sales Development, Customer Engagement, Responsible AI, Lead Generation, Sales Enablement, Generative AI Agents, Sales Management, Customer experience improvement, Sales Prospecting, Productivity Software, Sales, Data Ethics
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Cold Calling, Customer Relationship Building, Sales Process, Needs Assessment, Sales Pipelines, Sales Strategy, Verbal Communication Skills, Lead Generation, Communication, Relationship Management, Customer Engagement, Value Propositions
- Status: Free Trial
Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Payroll, Payroll Processing, Payroll Systems, Payroll Administration, Payroll Reporting, Data Entry, Employee Onboarding, Compensation Management, Record Keeping, Auditing, Tax Compliance, Timelines, Data Security
Customer Insights learners also search
In summary, here are 10 of our most popular customer insights courses
- Fundamentos de los Clientes y la Competencia con Goldman Sachs 10,000 Women:Â Goldman Sachs
- Operations Systems Excellence:Â University of London
- Digital Media for Health Outcomes, English:Â Yale University
- Social Entrepreneurship:Â University of Pennsylvania
- The Importance and Power of Music in our Society:Â Universiteit Leiden
- Python Data Visualization:Â Rice University
- Creative Design, Prototyping, and Testing:Â University of Maryland, College Park
- ¿Cómo funcionan las marcas?: Tecnológico de Monterrey
- Requirements Gathering in Business Analysis:Â Microsoft
- GenAI for Sales Development Representatives:Â Coursera Instructor Network