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Customer Insights Courses Online

Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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Explore the Customer Insights Course Catalog

  • Status: Free Trial
    Free Trial
    C

    Coursera Instructor Network

    GenAI for Sales Development Representatives

    Skills you'll gain: Sales Development, Customer Engagement, Responsible AI, Lead Generation, Sales Enablement, Generative AI Agents, Sales Management, Customer experience improvement, Sales Prospecting, Productivity Software, Sales, Data Ethics

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Drug Development and Pharmacoepidemiology

    Skills you'll gain: Drug Development, Clinical Trials, Pharmaceuticals, Pharmacology, Pharmacotherapy, Clinical Research, Pharmacy, Patient Safety, Medical Prescription, Epidemiology, Research Design, Contraindication, Health Policy, Research Methodologies, Medical Science and Research, Drug Interaction, Science and Research, Program Evaluation, Public Health, Data Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    64 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Generative AI: Supercharge Your Product Management Career

    Skills you'll gain: AI Product Strategy, Google Gemini, Product Lifecycle Management, Generative AI, Product Management, ChatGPT, Customer experience improvement, Responsible AI, Prompt Engineering, Microsoft Copilot, Digital Transformation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    133 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Introduction to Google Docs

    Skills you'll gain: Google Docs, Collaborative Software, Document Management, Google Workspace, Data Sharing, Data Integration

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.6K reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Electrical Power Distribution

    Skills you'll gain: Electrical Systems, Electrical Power, Electrical Substation, Electric Power Systems, Low Voltage, Three-Phase, High Voltage, Electrical Equipment, Electrical Safety, Control Systems, Construction, Automation Engineering

    4.5
    Rating, 4.5 out of 5 stars
    ·
    137 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Politecnico di Milano

    Platform Thinking: Innovation in digital business models era

    Skills you'll gain: Data Strategy, Business Modeling, Data Ethics, Design Thinking, Innovation, Customer Data Management, Augmented and Virtual Reality (AR/VR), Market Opportunities, Data Governance, Technology Strategies, Data Management, Data-Driven Decision-Making, Platform As A Service (PaaS), Product Development, Big Data, Customer Insights, Strategic Thinking, Systems Thinking, Digital Transformation, Business Transformation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    99 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    A

    Aptly

    Getting Started with TikTok

    Skills you'll gain: TikTok, Storytelling, Content Creation, Video Editing, Video Production, Social Media Content, Social Media, Social Media Marketing, Target Audience, Business Marketing, Customer Engagement, User Accounts

    4.8
    Rating, 4.8 out of 5 stars
    ·
    65 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Test Accessibility of Your Design with WAVE

    Skills you'll gain: Web Content Accessibility Guidelines, Usability, Usability Testing, Web Design, Web Development Tools, Test Tools, Web Development, Customer Service

    4.4
    Rating, 4.4 out of 5 stars
    ·
    28 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Starweaver

    Strategic Leadership in Hospitality

    Skills you'll gain: Revenue Management, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Capital Expenditure, Financial Statement Analysis, Cost Control, Social Media Marketing, Hospitality Management, Social Media, Innovation, Financial Forecasting, Finance, Operations Management, Prototyping, Strategic Planning, Capital Budgeting, Search Engine Optimization, Key Performance Indicators (KPIs)

    4.4
    Rating, 4.4 out of 5 stars
    ·
    100 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of Cambridge

    The science of mind and decision making

    Skills you'll gain: Childhood Education and Development, Human Learning, Child Development, Psychology, Teaching, Decision Making, Learning Theory, Instructional Strategies, Learning Strategies, Empathy, Neurology, Magnetic Resonance Imaging, Disabilities, Autism Spectrum Disorders, Medical Imaging, Special Education, Electrophysiology, Differentiated Instruction, Human Development, Non-Verbal Communication

    4.5
    Rating, 4.5 out of 5 stars
    ·
    55 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    U

    Università Bocconi

    Challenges of Agribusiness Management

    Skills you'll gain: Innovation, Competitive Analysis, Water Sustainability, Sustainable Development, Food and Beverage, Corporate Sustainability, Market Dynamics, Business, Supply Chain Management, Supply Chain, Environment and Resource Management, Climate Change Adaptation, Emerging Technologies, Economics, Product Knowledge, Consumer Behaviour

    4.8
    Rating, 4.8 out of 5 stars
    ·
    274 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    HR Competencies & Leadership for SHRM Exams Prep

    Skills you'll gain: Recruitment, Talent Recruitment, Professional Development, Organizational Structure, Virtual Teams, People Development, Cultural Diversity, Applicant Tracking Systems, Human Capital, Professional Networking, Team Building, Lifelong Learning, Innovation, Decision Making, Employee Onboarding, Change Management, Time Management, Learning Strategies, Digital Transformation, Emerging Technologies

    4
    Rating, 4 out of 5 stars
    ·
    108 reviews

    Intermediate · Specialization · 1 - 3 Months

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In summary, here are 10 of our most popular customer insights courses

  • GenAI for Sales Development Representatives: Coursera Instructor Network
  • Drug Development and Pharmacoepidemiology: Johns Hopkins University
  • Generative AI: Supercharge Your Product Management Career: SkillUp
  • Introduction to Google Docs: Coursera Project Network
  • Electrical Power Distribution: L&T EduTech
  • Platform Thinking: Innovation in digital business models era: Politecnico di Milano
  • Getting Started with TikTok: Aptly
  • Test Accessibility of Your Design with WAVE: Coursera Project Network
  • Strategic Leadership in Hospitality: Starweaver
  • The science of mind and decision making: University of Cambridge

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