Skills you'll gain: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement

Skills you'll gain: User Research, Usability Testing, Stakeholder Engagement, User Experience Design, User Experience, Experience Design, Persona (User Experience), Workflow Management, Human Centered Design, User Centered Design, UI/UX Strategy, Wireframing, Prototyping, Design Thinking, Cross-Functional Collaboration, Information Architecture, Storytelling

Skills you'll gain: Technical Analysis, Financial Market, Equities, Financial Trading, Investments, Portfolio Management, Market Trend, Financial Analysis, Securities Trading, Portfolio Risk, Trend Analysis, Analysis, Return On Investment, Risk Analysis, Risk Management

Skills you'll gain: Performing Arts, Self-Awareness, Verbal Communication Skills, Analytical Skills, Creativity, Communication, Adaptability

Skills you'll gain: Content Management Systems, Web Analytics, Search Engine Optimization, Web Design, Retail Management, Order Management, E-Commerce, Marketing Strategies, Blogs, Customer Relationship Management (CRM) Software, Content Creation, Dashboard, Email Marketing

Skills you'll gain: Augmented and Virtual Reality (AR/VR), Virtual Reality, Augmented Reality, Virtual Environment, Digital Assets, Healthcare Ethics, Virtual Teams, E-Commerce, Collaborative Software, Blockchain, Diversity and Inclusion, Emerging Technologies, Research and Design, Education and Training, New Product Development, Content Creation, Communication, Economics, Safety and Security

Skills you'll gain: Oral Comprehension, Language Learning, Cultural Sensitivity, Cultural Diversity, Culture, Vocabulary, Language Competency, Grammar

Skills you'll gain: Model Context Protocol, OpenAI API, Retrieval-Augmented Generation, AI Workflows, AI Orchestration, OpenAI, LLM Application, Generative AI Agents, Embeddings, Cloud Deployment, Artificial Intelligence and Machine Learning (AI/ML), Application Deployment, Tool Calling, ChatGPT, Artificial Intelligence, Vector Databases, Agentic systems, Prompt Engineering, Application Programming Interface (API), Responsible AI

Skills you'll gain: Sociology, Social Sciences, Social Impact, Culture, Public Policies, Behavioral Economics, Surveys, Program Evaluation, Qualitative Research, Data Collection, Survey Creation, Research

Skills you'll gain: Azure Synapse Analytics, Performance Tuning, Microsoft Azure, System Monitoring, Data Engineering, Transact-SQL, Star Schema, Power BI, PySpark, Data Cleansing, Data Analysis Expressions (DAX), Apache Spark, Data Warehousing, Analytics, Data Modeling, Data Analysis, SQL, Azure Active Directory, Advanced Analytics, Microsoft Copilot

Skills you'll gain: Systems Thinking, Organizational Strategy, Strategic Decision-Making, Innovation, Complex Problem Solving, Organizational Effectiveness, Decision Making, Business Strategy, Creative Thinking, Performance Measurement, Business Management

Skills you'll gain: Facebook, Target Audience, Social Media Campaigns, Social Media, Social Media Marketing, Advertising, Social Media Content, Digital Advertising, Videography