User Experience courses can help you learn user research techniques, wireframing, usability testing, and interaction design principles. You can build skills in creating user personas, conducting A/B testing, and analyzing user feedback to improve designs. Many courses introduce tools like Sketch, Figma, and Adobe XD, that support prototyping and visual design, along with methods for integrating user insights into the development process.

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Persona Development, Customer Relationship Management (CRM) Software, Customer Insights, Customer Data Management, Target Audience, Target Market, Marketing Strategies, Consumer Behaviour, Market Analysis, Social Media, Product Knowledge, Research
Beginner · Guided Project · Less Than 2 Hours

Duke University
Skills you'll gain: Performance Analysis, Apache Airflow, Workflow Management, Vector Databases, Scalability, Database Management Systems, Database Management, Data Pipelines, Data Architecture, Real Time Data, MySQL, Complex Problem Solving, Data Import/Export, Data Transformation, Graph Theory
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: OpenAI API, Large Language Modeling, Generative AI, ChatGPT, Prompt Engineering, File Management, Application Programming Interface (API), Embeddings, Classification Algorithms, Application Development, Transfer Learning, Python Programming
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Business Process Modeling, Responsible AI, AI Product Strategy, Business Process, Digital Transformation, Business Process Management, Process Design, Google Gemini, Workflow Management, AI Enablement, ChatGPT, Market Opportunities, Product Management, Generative AI, Sustainable Development, Social Impact, Sustainability Reporting, Prompt Engineering, AI Personalization, Automation
Intermediate · Specialization · 1 - 4 Weeks

Skills you'll gain: Customer Analysis, User Feedback, Contextual Advertising
Beginner · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Lean Methodologies, Workforce Management, Service Improvement, Operations Management, Operational Performance Management, Business Process Management, Process Optimization, Service Management, Operational Efficiency, Process Analysis, Sustainable Business, Capacity Management, Customer experience improvement, Case Studies
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Teaching, Mathematics Education, Simulations, User Feedback, Experimentation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, LLM Application, Model Deployment, Responsible AI, Application Deployment, Application Development, Hugging Face, Data Ethics, Generative AI, AI Security, Application Security, Continuous Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, Web Design, Typography, Front-End Web Development, Cascading Style Sheets (CSS), UI Components, Figma (Design Software), Hypertext Markup Language (HTML), User Interface (UI) Design, User Interface (UI), Web Content Accessibility Guidelines, Usability, Animations
Intermediate · Course · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Organizational Leadership, Team Motivation, Team Leadership, Initiative and Leadership, Leadership, Team Management, Team Performance Management, Leadership and Management, Team Building, Drive Engagement, Storytelling, Coaching, Employee Coaching, Industrial and Organizational Psychology, Goal Setting, Employee Engagement, Collaboration, Influencing, Empathy & Emotional Intelligence, Neurology
Build toward a degree
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Generative AI, Prompt Engineering, Instructional Design, Design Strategies, Content Creation, Creative Design, Emerging Technologies, Professional Development
Beginner · Course · 1 - 4 Weeks