Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

Skills you'll gain: Object Oriented Design, User Story, Systems Engineering, Real-Time Operating Systems, Field-Programmable Gate Array (FPGA), New Product Development, Sustainable Business, Data Mining, Delegation Skills, Sampling (Statistics), Supplier Management, Failure Analysis, Accountability, Data Ethics, Sustainability Reporting, Statistical Modeling, Database Design, Unsupervised Learning, Generative AI, Sustainable Design

Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Dashboard, Sales, Sales Development, Closing (Sales), Lead Generation, Request For Quotation (RFQ), Sales Support, Customer Relationship Management, Sales Enablement, Product Knowledge, B2B Sales, Campaign Management, Data Visualization

Skills you'll gain: Predictive Modeling, R Programming, Feature Engineering, Statistical Modeling, Risk Modeling, Classification And Regression Tree (CART), Regression Analysis, Predictive Analytics, Machine Learning Methods, Data Processing, Supervised Learning, Performance Measurement, Credit Risk, Dimensionality Reduction

Skills you'll gain: Sales Pipelines, B2B Sales, Sales Presentation, Enterprise Sales, Sales Enablement, Sales, Sales Process, Sales Strategy, Consultative Selling, Cross Selling, Value Propositions, Rapport Building, Stakeholder Management, Customer Relationship Management, Data-Driven Decision-Making, Relationship Building, Communication Strategies, Personalized Service

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Financial Reporting, Generally Accepted Accounting Principles (GAAP), Financial Statements, Financial Accounting, Balance Sheet, Income Statement, Cash Flows, Revenue Recognition, Accrual Accounting, Inventory Accounting, Fixed Asset, Depreciation, Accounts Receivable

Skills you'll gain: Email Marketing, Social Media Marketing, Point of Sale, Social Media, Brand Loyalty, Customer Retention, Customer Relationship Management, Customer Engagement, Shipping and Receiving, Customer Analysis, E-Commerce, Relationship Building, Marketing Planning, Digital Marketing, Content Creation, User Feedback, Process Optimization, Content Strategy, Business Marketing, Contextual Advertising

Skills you'll gain: Financial Market, Investments, Securities (Finance), Financial Systems, Investment Management, Securities Trading, Capital Markets, Equities, Finance, Financial Services, Market Liquidity, Asset Management, Portfolio Management, Derivatives, Fixed Asset, Cash Flows

Skills you'll gain: Human Capital, People Management, Leadership and Management, Decision Making, Organizational Structure, Organizational Effectiveness, Organizational Leadership, Employee Performance Management, Team Motivation, Compensation Management, Change Management, Job Analysis, Recruitment, Constructive Feedback

Skills you'll gain: Design Thinking, Performance Measurement, Sustainable Development, Innovation, Entrepreneurship, Business Modeling, Strategic Thinking, Socioeconomics, Project Design, Benchmarking, Needs Assessment, Growth Strategies, Market Opportunities, Market Analysis

Skills you'll gain: Financial Planning, Investments, Budgeting, Risk Management, Goal Setting, Cash Management, Finance, Smart Goals, Insurance, Financial Management, Credit Risk