Intercultural communication courses can help you learn negotiation techniques, conflict resolution strategies, and the nuances of verbal and non-verbal communication across cultures. You can build skills in active listening, empathy, and adapting your communication style to diverse audiences. Many courses introduce tools like cultural assessment frameworks and communication models, which help you apply these skills in practical work, enhancing your ability to collaborate effectively in multicultural environments.

Skills you'll gain: Conflict Management, Assertiveness, Leadership, Professionalism, Interpersonal Communications, De-escalation Techniques, Emotional Intelligence, People Management, Communication, Constructive Feedback, Empathy
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Postpartum Care, Child Health, Infant Care, Maternal Health, Health Assessment, Family Support, Parent Communication, Child Development, Diversity Awareness, Mental Health, Relationship Building
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Microsoft Teams, Microsoft 365, Document Management, File Management, Collaborative Software, Team Management, Virtual Teams, Calendar Management, Microsoft Excel, Setting Appointments, People Management, Project Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Copywriting, User Research, Target Audience, Prompt Engineering, ChatGPT, Writing and Editing, Marketing Materials, Product Knowledge, Value Propositions, Marketing Communications
Beginner · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Microsoft Copilot, Forecasting, Revenue Forecasting, Sales Strategy, Sales Presentation, Customer Analysis, Sales Enablement, Data Cleansing, Sales Management, Time Series Analysis and Forecasting, Responsible AI, Sales, Sales Pipelines, Data Ethics, Taking Meeting Minutes, Microsoft Teams, Email Automation, Customer Insights, Data Quality, AI Product Strategy
Beginner · Specialization · 1 - 3 Months

University of California, Davis
Skills you'll gain: Digital Transformation, Innovation, Responsible AI, Digital Communications, Machine Learning, Data Ethics, Business Transformation, Blockchain, Emerging Technologies, Social Impact, Technology Strategies, Data Storage, AI Enablement, Artificial Intelligence, Digital Assets, Fundraising and Crowdsourcing, Technology Solutions, Business Ethics, Artificial Neural Networks, Generative AI
Beginner · Specialization · 3 - 6 Months

Michigan State University
Skills you'll gain: Customer Acquisition Management, Business Planning, Entrepreneurship, Business Modeling, Resource Management, Sales Strategy, Plan Execution, New Business Development, Business Strategy, Customer Engagement, Go To Market Strategy, Marketing, Innovation, Fundraising and Crowdsourcing, Budgeting
Mixed · Course · 1 - 3 Months

Skills you'll gain: Presentations, Storytelling, Data Storytelling, Persuasive Communication, Public Speaking, Verbal Communication Skills, Drive Engagement, Target Audience
Advanced · Course · 1 - 4 Weeks
Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Customer experience improvement, Personalized Service, Customer Insights, Communication, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Responsible AI, Predictive Modeling, Business Process Automation, Analytics, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Closing (Sales), Sustainable Business, Sales, Professional Development, Customer Relationship Building, Sales Strategy, Professionalism, Persuasive Communication, Emotional Intelligence, Influencing, Adaptability, Data Centers, Customer Insights, Interviewing Skills, Public Speaking, Negotiation, Account Management, Customer Relationship Management, Lead Generation, Digital Content
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Organizational Strategy, Continuous Improvement Process
Intermediate · Course · 1 - 4 Weeks

Parsons School of Design, The New School
Skills you'll gain: Environment Health And Safety, Health Disparities, Sustainable Architecture, Building Design, Sustainable Design, Hazard Analysis, Chemical and Biomedical Engineering, Environmental Science, Environmental Issue, Sustainability Standards, Social Justice, Product Lifecycle Management
Intermediate · Course · 1 - 4 Weeks