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Customer Insights Courses Online

Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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Explore the Customer Insights Course Catalog

  • Status: Free Trial
    Free Trial
    H

    Howard University

    Foundations of Information Systems for Business

    Skills you'll gain: Business Software, Information Systems, Business Systems, Business Technologies, Management Information Systems, Information Technology, Enterprise Resource Planning, E-Commerce, Systems Analysis, Computer Hardware, Data Warehousing, Disaster Recovery, Networking Hardware, Business Ethics, Operating Systems, Business Process Management, Customer Relationship Management, Security Management, Business-To-Consumer, Data Security

    4.8
    Rating, 4.8 out of 5 stars
    ·
    49 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Entrepreneurial Mindset

    Skills you'll gain: Innovation, Business Modeling, Entrepreneurship, Lean Methodologies, Corporate Strategy, New Product Development, Business Strategy, New Business Development, Value Propositions, Customer Insights

    4.4
    Rating, 4.4 out of 5 stars
    ·
    46 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Get Started with Cloud Native, DevOps, Agile, and NoSQL

    Skills you'll gain: Cloud-Native Computing, NoSQL, MongoDB, Agile Methodology, Scrum (Software Development), Cloud Applications, Software Development, DevOps, Test Driven Development (TDD), Software Development Methodologies, CI/CD, Behavior-Driven Development, Continuous Integration, Continuous Delivery, User Story

    4.5
    Rating, 4.5 out of 5 stars
    ·
    45 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Virginia

    Estrategia de IT centrada en el cliente

    Skills you'll gain: Design Thinking, IT Management, Agile Methodology, Process Design, Customer experience strategy (CX), Stakeholder Engagement, Solution Design, Business Modeling, Business Strategy, Lean Methodologies, Performance Measurement, Sales

    4.6
    Rating, 4.6 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    Erasmus University Rotterdam

    Cybersecurity in Healthcare (Hospitals & Care Centres)

    Skills you'll gain: Email Security, Human Factors (Security), Cyber Security Policies, Cybersecurity, Cyber Attacks, Security Awareness, Cyber Risk, Computer Security Awareness Training, Patient Safety, Malware Protection, Encryption, Health Technology, Data Security, Information Privacy, Digital Communications

    4.6
    Rating, 4.6 out of 5 stars
    ·
    398 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    N

    Novartis

    Introduction to Good Clinical Practice

    Skills you'll gain: Good Clinical Practices (GCP), Clinical Research, Clinical Trials, Clinical Research Ethics, Informed Consent, Clinical Data Management, Institutional Review Board (IRB), Patient Education And Counseling, Drug Development, Health Equity, Risk Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    422 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Starweaver

    Digital Transformation in Hospitality

    Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Vendor Management, Hospitality Management, Vendor Relationship Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Social Media, Performance Measurement, Digital Media Strategy, Content Creation, Operational Efficiency, Digital Marketing, Leadership, Customer Engagement, Search Engine Optimization, Content Management

    4.1
    Rating, 4.1 out of 5 stars
    ·
    35 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    F

    Fractal Analytics

    Leadership Strategies for AI and Generative AI

    Skills you'll gain: Responsible AI, Data Ethics, Generative AI, Human Centered Design, Problem Solving, Generative Model Architectures, Business Leadership, AI Product Strategy, Business Strategy, Ethical Standards And Conduct, Analytical Skills, Strategic Thinking, Data Strategy, Information Privacy, Personally Identifiable Information, Artificial Intelligence, Critical Thinking, Design Thinking, Thought Leadership, Project Implementation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    182 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IE Business School

    Estrategia de marketing

    Skills you'll gain: Marketing Planning, Consumer Behaviour, Survey Creation, Product Management, Market Research, Case Studies, Marketing Strategies, Market Analysis, Product Lifecycle Management, Marketing Effectiveness, Data Analysis, Marketing Communications, Marketing, Business Planning, Data Collection, Product Strategy, Target Market, Value Propositions, Product Marketing, Market Data

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.2K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    E

    Erasmus University Rotterdam

    Serious Gaming

    Skills you'll gain: Game Design, Persuasive Communication, Driving engagement, Case Studies, Culture, Augmented and Virtual Reality (AR/VR), Research, Simulations, Psychology, Program Evaluation, Emerging Technologies, Social Sciences

    4.6
    Rating, 4.6 out of 5 stars
    ·
    370 reviews

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Creating Engaging Content for Instagram

    Skills you'll gain: Content Performance Analysis, Brand Strategy, Photography, Photo Editing, Brand Awareness, Drive Engagement

    4.2
    Rating, 4.2 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Data Wrangling with Python

    Skills you'll gain: Matplotlib, Web Scraping, Pivot Tables And Charts, Pandas (Python Package), Data Integration, Statistical Visualization, Data Manipulation, Exploratory Data Analysis, Data Wrangling, Data Visualization, Data Transformation, Data Processing, Data Cleansing, Data Presentation, Plot (Graphics), Data Visualization Software, Statistical Analysis, Seaborn, NumPy, Python Programming

    4.6
    Rating, 4.6 out of 5 stars
    ·
    33 reviews

    Beginner · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular customer insights courses

  • Foundations of Information Systems for Business: Howard University
  • Entrepreneurial Mindset: Tecnológico de Monterrey
  • Get Started with Cloud Native, DevOps, Agile, and NoSQL: IBM
  • Estrategia de IT centrada en el cliente: University of Virginia
  • Cybersecurity in Healthcare (Hospitals & Care Centres): Erasmus University Rotterdam
  • Introduction to Good Clinical Practice: Novartis
  • Digital Transformation in Hospitality: Starweaver
  • Leadership Strategies for AI and Generative AI: Fractal Analytics
  • Estrategia de marketing: IE Business School
  • Serious Gaming: Erasmus University Rotterdam

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