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Customer Insights Courses Online

Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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Explore the Customer Insights Course Catalog

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft Azure SQL

    Skills you'll gain: Database Systems, Microsoft Azure, Databases, Relational Databases, MySQL, SQL, Database Management, NoSQL, Cloud Services, PostgreSQL, Data Storage Technologies, Data Security, Data Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    262 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Global Marketing: Building Iconic Brands

    Skills you'll gain: Global Marketing, Consumer Behaviour, Marketing Planning, Marketing, Cultural Sensitivity, Marketing Management, Branding, Marketing Strategies, Market Analysis, Brand Management, Cultural Diversity, Product Marketing, Product Promotion, Market Opportunities, Strategic Planning

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    116 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Requirements Gathering in Business Analysis

    Skills you'll gain: User Story, Business Requirements, Requirements Analysis, Requirements Elicitation, Business Analysis, User Requirements Documents, Gap Analysis, Functional Specification, Business Process Modeling, Stakeholder Engagement, Process Flow Diagrams, Needs Assessment, Interviewing Skills

    4.7
    Rating, 4.7 out of 5 stars
    ·
    88 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Starweaver

    Master Data Storytelling for B2B & B2C Sales

    Skills you'll gain: Data Storytelling, Sales Presentation, Sales Strategy, Customer Relationship Management (CRM) Software, Storytelling, Sales, Data Literacy, B2B Sales, Data Visualization Software, Customer Analysis, Customer Insights, Target Audience, Presentations, Exploratory Data Analysis, Stakeholder Communications

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Central Banks and Monetary Policy

    Skills you'll gain: Financial Policy, Economics, Financial Market, Financial Data, Banking, International Finance, Financial Regulation, Market Liquidity, Market Dynamics, Crisis Management

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    99 reviews

    Intermediate · Course · 1 - 3 Months

  • A

    Amazon Web Services

    Skills and Best Practices for Cloud Support Associates

    Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI, Innovation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    25 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SAS

    SAS Advanced Programmer

    Skills you'll gain: SQL, SAS (Software), Database Management, Query Languages, Case Studies, Data Access, Program Development, Statistical Programming, Data Presentation, Scripting, Perl (Programming Language), Data Processing, Automation, Data Integration, Stored Procedure, Data Manipulation, Data Transformation, Debugging, Data Validation, Data Analysis

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    404 reviews

    Intermediate · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Designing User Interfaces and Experiences (UI/UX)

    Skills you'll gain: User Experience Design, Responsive Web Design, Web Design and Development, Prototyping, Graphic and Visual Design, User Interface and User Experience (UI/UX) Design, Figma (Design Software), Web Design, User Interface (UI), Wireframing, Typography, Web Applications, Mobile Development, Design Thinking

    4.5
    Rating, 4.5 out of 5 stars
    ·
    281 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University at Buffalo

    Advanced Manufacturing Process Analysis

    Skills you'll gain: Anomaly Detection, Manufacturing Processes, Data Collection, Analytics, Data Storage, Manufacturing Operations, Process Engineering, Systems Engineering, Industrial Engineering, Analysis, Data Cleansing, Digital Transformation, Big Data, Computing Platforms

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.2K reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Create a Professional Automated Landing Page using Mailchimp

    Skills you'll gain: Email Automation, Lead Generation, Email Marketing, Driving engagement, Digital Advertising, Marketing Automation, Marketing Materials, Customer Engagement

    4.6
    Rating, 4.6 out of 5 stars
    ·
    67 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    M

    Meta

    Marketing Analytics with Meta

    Skills you'll gain: A/B Testing, Marketing Analytics, Advertising Campaigns, Campaign Management, Data Presentation, Presentations, Marketing, Marketing Effectiveness, Social Media Campaigns, Advertising, Digital Advertising, Marketing Strategies, Social Media Marketing, Facebook, Data-Driven Decision-Making, Data Analysis, Brand Awareness, Key Performance Indicators (KPIs), Target Audience

    4.8
    Rating, 4.8 out of 5 stars
    ·
    243 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    G

    Goldman Sachs

    Fundamentos de los Clientes y la Competencia con Goldman Sachs 10,000 Women

    Skills you'll gain: Growth Strategies, Competitive Analysis, Value Propositions, Business Strategies, Customer Insights, Target Market, B2B Sales, Market Opportunities, Price Negotiation, Market Intelligence, Consumer Behaviour, Business-To-Consumer

    4.9
    Rating, 4.9 out of 5 stars
    ·
    85 reviews

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer insights courses

  • Microsoft Azure SQL: Microsoft
  • Global Marketing: Building Iconic Brands: University of Illinois Urbana-Champaign
  • Requirements Gathering in Business Analysis: Microsoft
  • Master Data Storytelling for B2B & B2C Sales : Starweaver
  • Central Banks and Monetary Policy: University of Illinois Urbana-Champaign
  • Skills and Best Practices for Cloud Support Associates: Amazon Web Services
  • SAS Advanced Programmer: SAS
  • Designing User Interfaces and Experiences (UI/UX): IBM
  • Advanced Manufacturing Process Analysis: University at Buffalo
  • Create a Professional Automated Landing Page using Mailchimp: Coursera Project Network

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