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Customer Insights Courses Online

Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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Explore the Customer Insights Course Catalog

  • Status: Free Trial
    Free Trial
    T

    The Hong Kong University of Science and Technology

    Software Engineering

    Skills you'll gain: Software Design Patterns, Requirements Analysis, Systems Development Life Cycle, Software Architecture, Acceptance Testing, Software Development Methodologies, Unified Modeling Language, Software Development Life Cycle, Configuration Management, Software Quality Assurance, Debugging, Software Design, Software Engineering, Software Testing, Object Oriented Design, Functional Requirement, Data Modeling, Systems Design, Project Management, Project Planning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    553 reviews

    Intermediate · Specialization · 3 - 6 Months

  • A

    Amazon Web Services

    Skills and Best Practices for Cloud Support Associates

    Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI, Innovation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    25 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Use SurveyMonkey to Create a Survey and Analyze Results

    Skills you'll gain: Employee Surveys, Data Collection, Business Research, Data Analysis, User Feedback, Market Research, Business Software, Data Presentation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    422 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    B

    Berklee

    Creativity And Entrepreneurship

    Skills you'll gain: Entrepreneurship, Team Building, Design Thinking, Creativity, Ideation, Innovation, Creative Problem-Solving, Creative Thinking, Product Development, Branding, Collaboration, Relationship Building, Professional Networking, Brainstorming, Strategic Thinking, Brand Awareness, Adaptability, Empathy

    4.7
    Rating, 4.7 out of 5 stars
    ·
    356 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    V

    Vanderbilt University

    ChatGPT + Zapier: Automate Email Replies with AI

    Skills you'll gain: Email Automation, ChatGPT, Prompt Engineering, AI Personalization, Calendar Management, Setting Appointments, Workflow Management, Customer Communications Management, Automation, Business Correspondence, Customer Inquiries, Generative AI

    4.5
    Rating, 4.5 out of 5 stars
    ·
    25 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Create a Professional Automated Landing Page using Mailchimp

    Skills you'll gain: Email Automation, Lead Generation, Email Marketing, Driving engagement, Digital Advertising, Marketing Automation, Marketing Materials, Customer Engagement

    4.6
    Rating, 4.6 out of 5 stars
    ·
    67 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    UX Research at Scale: Surveys, Analytics, Online Testing

    Skills you'll gain: Surveys, User Research, Survey Creation, Sampling (Statistics), A/B Testing, Web Analytics, Qualitative Research, Usability Testing, Research Methodologies, Web Analytics and SEO, Data Collection, Research Design, Sample Size Determination, Analytics, Data Analysis

    4.4
    Rating, 4.4 out of 5 stars
    ·
    209 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Advanced Data Analysis & Visualization with Copilot in Excel

    Skills you'll gain: Microsoft Excel, Pivot Tables And Charts, Excel Formulas, Data Presentation, Data Storytelling, Data Visualization Software, Microsoft Copilot, Statistical Analysis, Data Analysis, Statistical Methods, Data Integration, Data-Driven Decision-Making

    4.2
    Rating, 4.2 out of 5 stars
    ·
    27 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Modern Data Warehouse Analytics in Microsoft Azure

    Skills you'll gain: Azure Synapse Analytics, Power BI, Databricks, Microsoft Azure, Cloud Services, Data Warehousing, Dashboard, Apache Spark, Cloud Storage, Databases, Data Lakes, Business Intelligence, Analytics, Big Data, Extract, Transform, Load, Data Visualization Software, Data Integration, Apache Hadoop, Data Processing, Data Visualization

    4.4
    Rating, 4.4 out of 5 stars
    ·
    124 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Geospatial Techniques for Engineers

    Skills you'll gain: Geospatial Information and Technology, Spatial Analysis, GIS Software, Spatial Data Analysis, Geographic Information Systems, Geospatial Mapping, Construction Engineering, Database Management, Construction, Construction Management, ArcGIS, Global Positioning Systems, Visualization (Computer Graphics), Decision Support Systems, Building Information Modeling, As-Built Drawings, Survey Creation, AutoCAD Civil 3D, Data Manipulation, Network Analysis

    4.3
    Rating, 4.3 out of 5 stars
    ·
    47 reviews

    Advanced · Specialization · 3 - 6 Months

  • C

    Coursera Project Network

    Crafting Personalized Content with Gen AI: Create a Campaign

    Skills you'll gain: Prompt Engineering, AI Personalization, Target Audience, Marketing Materials, ChatGPT, Customer Insights, Generative AI, Marketing Analytics, Email Marketing, Social Media Campaigns, Content Creation, Social Media Content

    4.3
    Rating, 4.3 out of 5 stars
    ·
    12 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Certified Business Analysis Professional™ (CBAP®)

    Skills you'll gain: Requirements Elicitation, Business Analysis, Backlogs, Requirements Management, Stakeholder Engagement, Business Process, User Requirements Documents, User Story, Business Requirements, Requirements Analysis, Business Modeling, Business Process Improvement, Business Risk Management, Business Intelligence, Business Strategies, Financial Analysis, Performance Measurement, Systems Analysis, Root Cause Analysis, Business Planning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    303 reviews

    Intermediate · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular customer insights courses

  • Software Engineering: The Hong Kong University of Science and Technology
  • Skills and Best Practices for Cloud Support Associates: Amazon Web Services
  • Use SurveyMonkey to Create a Survey and Analyze Results: Coursera Project Network
  • Creativity And Entrepreneurship : Berklee
  • ChatGPT + Zapier: Automate Email Replies with AI: Vanderbilt University
  • Create a Professional Automated Landing Page using Mailchimp: Coursera Project Network
  • UX Research at Scale: Surveys, Analytics, Online Testing: University of Michigan
  • Advanced Data Analysis & Visualization with Copilot in Excel: Microsoft
  • Modern Data Warehouse Analytics in Microsoft Azure: Microsoft
  • Geospatial Techniques for Engineers: L&T EduTech

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