Skills you'll gain: Key Performance Indicators (KPIs), Data Analysis, Performance Analysis, Account Strategy, Data-Driven Decision-Making, Financial Data, Analytics, Account Management, Customer Data Management, Data Collection, AI Enablement, Customer Insights, Data Quality, Advanced Analytics, Power BI, Microsoft Copilot, Service Improvement

Skills you'll gain: Innovation, Design Thinking, Intellectual Property, Ideation, Organizational Strategy, New Product Development, Human Centered Design, Business Transformation, Strategic Partnership, Business Strategy, Business Process

Skills you'll gain: Change Management, Organizational Change, Stakeholder Engagement, Google Workspace, Stakeholder Communications, Customer Success Management, Training and Development, Customer Engagement, Employee Training, Strategic Communication, Communication Strategies, Needs Assessment

Skills you'll gain: Statistical Process Controls, Six Sigma Methodology, Lean Methodologies, Quality Management, Quality Improvement, Kaizen Methodology, Quality Control, Brainstorming, Benchmarking, Process Improvement, Run Chart, Continuous Improvement Process, Pareto Chart, Root Cause Analysis

Skills you'll gain: Timelines, Database Design, Workflow Management, Project Management Software, Client Services, Customer Relationship Management (CRM) Software, Productivity Software, Project Management, Collaborative Software, Process Improvement and Optimization

Skills you'll gain: Email Security, Data Loss Prevention, Security Management, Threat Management, Malware Protection, Personally Identifiable Information, Data Security, Google Workspace, Security Controls, Threat Detection, Authentications

Skills you'll gain: Event Marketing, Marketing, Social Media, Media Relations, Marketing Strategies, Loyalty Programs, Brand Management, Event Planning, Public Relations, Revenue Management, Strategic Partnership, Target Audience, Crisis Management

Skills you'll gain: Microsoft Teams, Microsoft 365, System Monitoring, Compliance Management, Network Troubleshooting, Technical Support and Services, Windows PowerShell, Virtual Teams, Security Management, Multi-Factor Authentication, Configuration Management

Skills you'll gain: Identity and Access Management, Single Sign-On (SSO), User Provisioning, User Accounts, Security Assertion Markup Language (SAML), Authorization (Computing), Authentications, Role-Based Access Control (RBAC), OAuth, Public Key Infrastructure, Multi-Factor Authentication

Skills you'll gain: Kaizen Methodology, Process Improvement, Software Quality Assurance, Quality Improvement, Change Management, Organizational Change, Continuous Improvement Process, Lean Methodologies, Quality Assurance, Waste Minimization, Test Tools, Issue Tracking, Application Lifecycle Management, Process Mapping

Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Amazon Web Services, Role-Based Access Control (RBAC), Authorization (Computing), User Accounts, Cloud Security, Data Security, Cloud Platforms, Command-Line Interface

Skills you'll gain: Merchandising, Merchandise Displays, Inventory Management System, Retail Management, Consumer Behaviour, Visual Merchandising, Planogram, Retail Store Operations, Retail Sales, Marketing Psychology, Selling Techniques, Customer Insights, Analysis, Design