Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Standard Operating Procedure, ChatGPT, Customer Support, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Data Ethics, Customer Insights, Responsible AI, Image Quality, Machine Learning, Virtual Environment, Automation

Skills you'll gain: Sustainable Business, Corporate Sustainability, Sustainable Development, Environmental Regulations, Sustainable Systems, Sustainability Standards, Business Transformation, Innovation, Consumer Behaviour, Business Modeling, Environmental Issue, Strategic Partnership, Supply Chain Management, Product Lifecycle Management, Materials Management, Case Studies

Skills you'll gain: Demand Planning, Competitive Intelligence, Strategic Sourcing, Customer Demand Planning, Competitive Analysis, Data Storytelling, Procurement, Inventory Control, Supplier Management, Supply Chain, Supplier Performance Management, Business Analytics, Data Collection, Supply Management, Supply Chain Management, Forecasting, Materials Management, Business Intelligence, Strategic Decision-Making, Data Analysis

Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Analytics, Marketing, Data Collection, Marketing Strategies, Market Research, Regression Analysis, Consumer Behaviour

Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Mediation, Sales Strategy, Arbitration, Communication, Influencing, Planning, Decision Making, Ethical Standards And Conduct, Cultural Diversity

Skills you'll gain: Return On Investment, Financial Reporting, Financial Acumen, Financial Data, Capital Budgeting, Financial Statements, Financial Modeling, Mathematical Modeling, Statistical Modeling, Regression Analysis, Business Modeling, Income Statement, Risk Analysis, Cash Flows, Financial Analysis, Business Mathematics, Corporate Finance, Spreadsheet Software, Google Sheets, Microsoft Excel

Skills you'll gain: Innovation, Entrepreneurship, Team Building, Business Modeling, Environmental Issue, Sustainable Business, New Business Development, Business Strategy, Corporate Sustainability, Sustainable Development, Business Development, Entrepreneurial Finance, Action Oriented, Stakeholder Engagement, Case Studies, Market Opportunities

Skills you'll gain: Survey Creation, Surveys, Marketing Planning, Market Research, Business Research, Product Marketing, Consumer Behaviour, Value Propositions, Market Analysis, Marketing, Business Planning, Marketing Channel, Peer Review, Case Studies, Target Market, Research Design, Data Analysis, Marketing Communications, Marketing Strategies, Product Strategy

Skills you'll gain: Climate Change Mitigation, Energy and Utilities, Engineering, Systems Of Measurement, Environment, Mathematical Modeling, Sustainable Technologies, Environmental Engineering, Environmental Science, Physics, Economics

Skills you'll gain: Mediation, Negotiation, Communication Strategies, Conflict Management, Active Listening, Cultural Sensitivity, Intercultural Competence, Cultural Diversity, Verbal Communication Skills, Communication, Diplomacy, Relationship Building, Labor Relations, Interpersonal Communications, Strategic Partnership, Case Studies, Non-Verbal Communication, Leadership, Analysis, Planning

Skills you'll gain: Business Process, Stakeholder Management, Stakeholder Analysis, Scope Management, Requirements Analysis, Risk Management, Change Management

Skills you'll gain: Intercompany Accounting, Technical Accounting, Risk Analysis, Revenue Recognition, Corporate Accounting, International Financial Reporting Standards, Consolidation, Financial Reporting, Case Studies