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Results for "service management"

  • Status: Preview
    Preview
    C

    Coursera

    Creating Service Innovation Culture in Public Sector

    Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Public Administration, Organizational Strategy, Policty Analysis, Research, and Development, Case Studies, Business Strategies, Strategic Thinking, Technology Strategies, Leadership

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    What Are Service-Level Agreements (SLAs)?

    Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication

    3.8
    Rating, 3.8 out of 5 stars
    ·
    13 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    I

    Illinois Tech

    Project Management for Information Technology and Management

    Skills you'll gain: Project Scoping, Scope Management, Quality Management, Resource Planning, Project Risk Management, Stakeholder Management, Cost Management, Risk Management, Communication Strategies, Resource Allocation, Project Management, Cost Estimation, Project Management Life Cycle, Information Technology, Leadership Studies, Stakeholder Analysis, Timelines, Project Schedules, Human Resources Management and Planning, Procurement

    Build toward a degree

    4.3
    Rating, 4.3 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Management, Clustering, and Lifecycle Management

    Skills you'll gain: Virtual Machines, VMware ESX Servers, Virtualization, Capacity Management, Patch Management, Configuration Management, System Monitoring, Data Storage Technologies, Data Migration, Disaster Recovery

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    The Need for Systems Engineering

    Skills you'll gain: Systems Engineering, Model Based Systems Engineering, Test Engineering, Systems Thinking, Product Lifecycle Management, Engineering Management, Risk Management Framework, Engineering Design Process, System Requirements, Verification And Validation, Requirements Analysis

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    81 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    É

    École Polytechnique Fédérale de Lausanne

    Management of Urban Infrastructures – part 1

    Skills you'll gain: Energy and Utilities, Case Studies, Transportation Management, Electric Power Systems, Facility Management, Water Sustainability, Operations Management, Stakeholder Management, Sustainable Development, Project Management, Environmental Issue, Socioeconomics, Public Policies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    798 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera

    Public Sector Efficiency: Optimizing Business Processes

    Skills you'll gain: Performance Measurement, Workflow Management, Business Process Improvement, Performance Improvement, Business Process, Process Optimization, Process Analysis, Continuous Improvement Process, Service Improvement, Key Performance Indicators (KPIs), Process Mapping, Automation, Organizational Skills, Change Management, Stakeholder Engagement

    3.6
    Rating, 3.6 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    A

    Alfaisal University | KLD

    إدارة المشتريات والعقود

    Skills you'll gain: Contract Management, Procurement, Purchasing, Contract Negotiation, Vendor Management, Supplier Management, Supply Chain, Decision Making, Product Quality (QA/QC)

    4.6
    Rating, 4.6 out of 5 stars
    ·
    94 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Managing Hybrid Infrastructure and Virtualized Environments

    Skills you'll gain: Virtual Machines, Hyper-V, Windows Servers, Virtualization and Virtual Machines, Cloud Infrastructure, Containerization, Hybrid Cloud Computing, Server Administration, Microsoft Azure, Windows PowerShell, Active Directory, Remote Access Systems, Automation

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Linux: Processes & System Resource Management for DevOps

    Skills you'll gain: Linux Servers, Linux Administration, Linux Commands, Linux, Unix Commands, Command-Line Interface, OS Process Management, Operating System Administration, Debugging, System Monitoring, DevOps, Resource Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    19 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    I

    IESE Business School

    How to Build an Effective Service Company

    Skills you'll gain: Lean Methodologies, Workforce Management, Service Design, Business Process, Operations Management, Process Optimization, Operational Analysis, Service Management, Operational Efficiency, Staff Management, Sustainable Business, Quality Improvement, Process Flow Diagrams, Capacity Management, Client Services, Case Studies, Decision Making

    4.4
    Rating, 4.4 out of 5 stars
    ·
    25 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    W

    West Virginia University

    Sales Force Management

    Skills you'll gain: Recruitment, Sales Training, Sales Management, Talent Recruitment, Sales, Employee Training, Performance Appraisal, Team Motivation, Interviewing Skills, Job Analysis, Performance Measurement

    4.6
    Rating, 4.6 out of 5 stars
    ·
    111 reviews

    Mixed · Course · 1 - 3 Months

Searches related to service management

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itil v4 details of four dimensions of service management
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1…678…834

In summary, here are 10 of our most popular service management courses

  • Creating Service Innovation Culture in Public Sector: Coursera
  • What Are Service-Level Agreements (SLAs)?: Coursera
  • Project Management for Information Technology and Management: Illinois Tech
  • Advanced Management, Clustering, and Lifecycle Management: Packt
  • The Need for Systems Engineering: University of Colorado Boulder
  • Management of Urban Infrastructures – part 1: École Polytechnique Fédérale de Lausanne
  • Public Sector Efficiency: Optimizing Business Processes: Coursera
  • إدارة المشتريات والعقود: Alfaisal University | KLD
  • Managing Hybrid Infrastructure and Virtualized Environments: Packt
  • Linux: Processes & System Resource Management for DevOps: Coursera

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