Skills you'll gain: Goal Setting, Employee Performance Management, Performance Appraisal, Performance Management, Smart Goals, Performance Review, Performance Improvement, Performance Measurement, Management Training And Development, Key Performance Indicators (KPIs), Operational Efficiency, Continuous Improvement Process

Skills you'll gain: Complex Problem Solving, Business Leadership, Innovation, Strategic Leadership, Leadership, Adaptability, Organizational Leadership, Systems Thinking, Business Transformation, Agile Methodology, Digital Transformation, Trend Analysis

Skills you'll gain: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer experience strategy (CX), Customer Relationship Management, Business Transformation, Business Strategies, Technology Strategies, Revenue Management, Service Level Agreement, Cloud Services, Consumer Behaviour

Skills you'll gain: Responsible AI, Generative AI, Information Systems Security Assessment Framework (ISSAF), Data Ethics, Information Privacy, Regulatory Compliance, Compliance Management, Risk Analysis, Artificial Intelligence, Risk Mitigation, Stakeholder Analysis

Skills you'll gain: Facebook, Customer Engagement, Customer Insights, Marketing Analytics, Target Audience, Social Media Content, Social Media Marketing, Advertising, Social Media, Drive Engagement, Social Media Management, Social Media Campaigns, Marketing, Content Marketing, Customer Communications Management

Skills you'll gain: Data Ethics, Business Ethics, Ethical Standards And Conduct, Responsible AI, Artificial Intelligence, Information Privacy, Informed Consent, Personally Identifiable Information, Accountability, Generative AI Agents, Data Governance, Data Collection, Algorithms

Skills you'll gain: Stakeholder Management, Conflict Management, Planning, Project Planning, Project Management, Organizational Structure, Project Management Life Cycle, Project Scoping, Leadership and Management, Influencing

Skills you'll gain: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Order Management, Product Knowledge, B2B Sales, Customer Support, Sales, Management Reporting

Skills you'll gain: Email Marketing, Marketing Automation, Newsletters, Digital Marketing, A/B Testing, Marketing Strategy and Techniques, Target Audience, Campaign Management, Promotional Strategies, Lead Generation, Automation, Law, Regulation, and Compliance

Skills you'll gain: Employee Engagement, Professional Development, Mentorship, Influencing, Business Communication, Strategic Communication, Stakeholder Management, Storytelling, Coaching, Talent Management, Branding, Personal Development, Strategic Leadership, Adaptability, Lifelong Learning, Collaboration, Self-Awareness

Skills you'll gain: Test Planning, Data Storytelling, Business Analysis, Business Process Modeling, Stakeholder Analysis, Process Optimization, Data Visualization, Requirements Management, Systems Design, Stakeholder Management, Systems Analysis, Database Design, Data Modeling, Stakeholder Engagement, Behavior-Driven Development, Information Technology, Computer Hardware, Process Analysis, Database Management, Agile Methodology

Skills you'll gain: Earned Value Management, Project Schedules, Procurement, Cost Management, Return On Investment, Spreadsheet Software, Microsoft Excel, Financial Analysis, Project Performance, Project Estimation, Microsoft 365, Project Finance, Investment Management, Variance Analysis, Forecasting, Problem Solving