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Customer Insights Courses Online

Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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Explore the Customer Insights Course Catalog

  • Status: Free Trial
    Free Trial
    C

    Coursera Instructor Network

    Building AI Agents: Automation and NLP Foundations

    Skills you'll gain: Generative AI Agents, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Agentic systems, OpenAI, Automation, ChatGPT, LLM Application, Prompt Engineering Tools, LangChain, Data Ethics, Tool Calling, Generative AI, Business Process Automation, Large Language Modeling, Performance Testing, Innovation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    15 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Preparing to Secure Your Startup Funding with Pitch Canvas

    Skills you'll gain: Case Studies, Business Planning, Entrepreneurship, Business Modeling, Presentations, Stakeholder Engagement, Financial Analysis, Value Propositions, Customer Engagement, Team Oriented, Innovation, Leadership

    4.5
    Rating, 4.5 out of 5 stars
    ·
    10 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Coursera Instructor Network

    GenAI for Social Media Marketing Specialists

    Skills you'll gain: Generative AI, Campaign Management, Social Media Marketing, Social Media, Content Creation, Social Media Content, Innovation, Marketing Operations, Social Media Campaigns, Prompt Engineering, AI Personalization, Instagram, Customer Engagement, Analysis, Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    19 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Indian Institute of Science

    Fundamentals of Sensors

    Skills you'll gain: Biomedical Engineering, Semiconductors, Electronic Systems, Medical Devices, Internet Of Things, Electronic Components, Materials science, Laboratory Experience, Manufacturing Processes

    4.8
    Rating, 4.8 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    Professional Selling: Step 3 - Become a High-Performer

    Skills you'll gain: Overcoming Objections, Sales Presentation, Sales, Sales Process, Sales Strategy, Solution Selling, Customer Relationship Building, Prospecting and Qualification, Rapport Building, Product Demonstration, Negotiation, Product Knowledge, Setting Appointments, Return On Investment, Cost Benefit Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    22 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera Project Network

    How to find customers by uploading contacts on Twitter

    Skills you'll gain: Social Media, Microsoft Outlook, Instagram, Customer Acquisition Management, Facebook, Social Media Marketing, Gmail, Target Audience, Customer Relationship Building, Digital Marketing, Data Import/Export

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Techniques of Design-Oriented Analysis

    Skills you'll gain: Power Electronics, Control Systems, Electrical Engineering, Electronics, Engineering Analysis, Simulation and Simulation Software, Systems Analysis, Matlab, Technical Design

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    31 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    EIT Digital

    Blockchain 360: A State of the Art for Professionals

    Skills you'll gain: Blockchain, Business Process Automation, Digital Transformation, Business Transformation, Business Technologies, Automation, Emerging Technologies, Market Opportunities, Internet Of Things, Supply Chain Management, Data Integration, Systems Integration, Feasibility Studies, Interoperability, Transaction Processing, Scalability, Data Integrity, Market Trend, Data Validation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    338 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera Instructor Network

    GenAI for Sales Managers: Data-Driven Sales Forecasting

    Skills you'll gain: Sales Pipelines, Sales Management, Sales Process, Sales Strategy, Anthropic Claude, Sales Development, Customer Engagement, Responsible AI, Sales Training, Generative AI Agents, Customer experience improvement, Lead Generation, ChatGPT, Forecasting, Business Ethics, Prioritization

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Beyond the Basics: Expand Your Copilot for Sales Expertise

    Skills you'll gain: Microsoft Copilot, Forecasting, Time Series Analysis and Forecasting, Responsible AI, Sales Pipelines, Sales Strategy, Sales, Sales Enablement, Enterprise Sales, Sales Management, Microsoft 365, Artificial Intelligence, Data Integration, Data Management

    4.1
    Rating, 4.1 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    H

    HubSpot Academy

    Habilitación de ventas

    Skills you'll gain: Sales Enablement, Prospecting and Qualification, Sales Strategy, Sales, Target Audience, Sales Process, Customer Success Management, Content Strategy, Content Creation, Service Level Agreement, Meeting Facilitation, Goal Setting, Business Writing

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Text Marketing Analytics

    Skills you'll gain: Network Analysis, Unsupervised Learning, Social Network Analysis, Supervised Learning, Unstructured Data, Marketing Analytics, Deep Learning, Scikit Learn (Machine Learning Library), Machine Learning, Text Mining, Tensorflow, Applied Machine Learning, Machine Learning Methods, Data Science, Data Analysis, Predictive Modeling, Classification And Regression Tree (CART), JSON, Data Manipulation, Data Structures

    Build toward a degree

    3.1
    Rating, 3.1 out of 5 stars
    ·
    15 reviews

    Beginner · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular customer insights courses

  • Building AI Agents: Automation and NLP Foundations: Coursera Instructor Network
  • Preparing to Secure Your Startup Funding with Pitch Canvas: Coursera Project Network
  • GenAI for Social Media Marketing Specialists: Coursera Instructor Network
  • Fundamentals of Sensors: Indian Institute of Science
  • Professional Selling: Step 3 - Become a High-Performer: Kennesaw State University
  • How to find customers by uploading contacts on Twitter: Coursera Project Network
  • Techniques of Design-Oriented Analysis: University of Colorado Boulder
  • Blockchain 360: A State of the Art for Professionals: EIT Digital
  • GenAI for Sales Managers: Data-Driven Sales Forecasting: Coursera Instructor Network
  • Beyond the Basics: Expand Your Copilot for Sales Expertise: Microsoft

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